Where are the Cracks?

We think of your existing network infrastructure as a wall with some weaknesses and bad spots. Other firms will tell you they need to tear down the wall and rebuild it. We say Spackle IT. We can work within the framework and solve your problems to make the wall stronger.

First, we need to find the bad spots. A short consultation with our experienced staff leads to a punch list of problems. We work closely with you to find common short term problems like:

• unexplained issues affecting certain computers but not others
• excessive spam
• pesky popups
• slow network speed
• software installation/upgrade issues
• excessive login time
• sporadic network downtime
• the clutter of too many wires everywhere

Then, we take a step back and look for problems that will weaken your wall over time. As we like to say, "A good cleaning and a paint job can help spruce up the place, but it doesn't fix the leak." We look for longer term problems like:

• inadequate virus protection
• zero recoverability from disaster
• not getting the most from your ISP
• not getting the most from your telephone system
• not getting the best price for vendor services like ISP and Telephony
• open holes for hacker attacks
• not using your software packages to their full extent
• not taking advantage of inexpensive newer technology
• inability to expand your network

Then, we work with you to make the right decisions about how to solve the problems. We work together carefully to ensure that the issues are tackled with sensitivity to your priorities and economic requirements.

Finally, we roll up our sleeves and start patching those cracks.